Frequently Asked Questions

How much does it cost to create an event on iTixly?

Creating an event is free. For paid tickets, attendees pay a flat ₦50 booking fee plus a 6% platform fee, both added on top of the ticket price at checkout, you're paid out the full ticket price you set. Free events have no fees at all, for anyone.

How do I get paid?

Revenue from your registrations (the full ticket price you set, our fees are charged to the attendee, never deducted from you) is tracked in your organizer balance. You can request a payout to your Nigerian bank account at any time from the Payouts page in your dashboard.

What payment methods can attendees use?

Payments are processed via Monnify, supporting Nigerian debit/credit cards, bank transfers, and USSD.

Do attendees need an iTixly account to register?

No. Anyone can register for an event and receive their ticket by email, no account required. Only organizers and event staff need to sign in.

How does check-in work?

Every ticket includes a unique QR code. At your event, organizers or assigned staff can scan tickets using the camera-based check-in scanner in the dashboard, or enter the ticket code manually.

Can I add staff to help run my event?

Yes. From your event's dashboard page you can invite staff by email and control what they can do, check attendees in, view the attendee list.

What event types are supported right now?

iTixly currently supports physical (in-person) events. Online and hybrid event support is on our roadmap.